FAQ

1. Do you deliver all over UAE?
✅ Yes! We deliver across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

2. How long does delivery take?
📦 Orders are usually delivered within 2–4 working days depending on your location.

3. Do you offer Cash on Delivery (COD)?
💵 Yes! We offer Cash on Delivery for all UAE orders, so you can pay when your product arrives.

4. What are the delivery charges?
🚚 Delivery is free on All orders . 

5. Can I return or exchange a product?
🔄 Yes, you can return or exchange within 7 days if the item is unused, unopened, and in its original packaging. For hygiene reasons, some beauty and personal care products may not be eligible.

6. How do I track my order?
📱 Once your order is shipped, you’ll receive a tracking link by SMS/Email to follow your delivery status.

7. Are your products original?
✨ Yes! We only source authentic, high-quality products from trusted suppliers.

8. What if I receive a damaged or wrong item?
😟 Don’t worry! Just contact us via  Email within 24 hours, and we’ll arrange a replacement or refund.

9. Do you ship outside UAE?
🌍 Currently, we deliver only within the United Arab Emirates.

10. How can I contact customer support?
📞 You can reach us easily via:

       Email: support@sheikhcart.com

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